We don't accept returns or refunds for change of mind, including if you ordered the wrong pack size. Please check the 2-Pack vs 4-Pack coverage details on the product page carefully before ordering.
We stand behind the product if something's actually wrong with it. You're covered if your order:
Contact us within 14 days of delivery with photos of the issue, and we'll arrange a replacement or refund at no cost to you.
Email support@voltshades.com with your order number, a description of the issue, and photos. We'll confirm eligibility and send instructions, including the return address if a return is needed.
Once a claim is approved, refunds are issued to your original payment method within 5 business days. Your bank or card provider may take additional time to post the refund to your account.
We don't process direct exchanges. If your item qualifies under the coverage above, we'll issue a refund or replacement rather than a swap.
Email support@voltshades.com before sending anything back - that way we can confirm eligibility and give you the right instructions the first time.